What should I know before using an outsourcing service?

First of all, we need to determine what is outsourcing. Outsourcing is a business practice in which a company hires another company or an individual to perform tasks, handle operations or provide services that are either usually executed or had previously been done by the company’s own employees. Secondly, you need to understand that this way can unload you from the routine or give the right experience or skill that you do not possess. Here are a few things that you should keep in mind:

What should I know before using an outsourcing service?


  1. Approach to work. It is no secret that you can find a lot of outsourcing offers on the Internet, but each company has its own approach to work. Some of them can solve simple support tickets, functional testing, ongoing support, etc. And some of them provide complex, innovative work. So you need to understand your needs or the needs of your company. Before choosing an outsourcing company, you need to understand your goals. This will help you move in the right direction.


  1. Efficiency. According to our experience, the most difficult in project development is communication between developers. That’s why it’s best to hire a whole team, rather than individual freelancers from different parts of the globe. As a result, you will save on development time and the total cost.


  1. Technology standards. Each software development company has its strengths. If you know what standards you need, or perhaps a language to develop, use this data to filter potential IT partners. If that medium or small software development company they often have developers that use a certain set of languages in their work but never worked with others


  1. Developer Rates. Don’t use rates as the major evaluation criteria. It is much better to request a development assessment of your entire project or its MVP (Minimum Viable Product). And then request the same assessment from your other potential IT partners, but don’t forget to ask about a margin of error.


  1. Non-Disclosure Agreement (NDA). Protect your intellectual assets, do not neglect it. Non-Disclosure Agreement (NDA) is a legal contract between at least two parties that outlines confidential material, knowledge, or information that the parties wish to share with one another for certain purposes but wish to restrict access to or by third parties. We strongly recommend starting your project development after signing the NDA.


  1. Reporting and Milestone. Again, we will be judged by our experience. In this way, we create maximum transparency of our work. And in case of deviation from a given direction, the client can make their own adjustments. For reporting purposes, we use ticket systems, such as Redmine or something like that, and a demonstration of the work done once per stage.


  1. Size does not matter. When it comes to developing complex software, the size of the company really does not matter. In fact, most large companies either take too long to develop complex software or fail. If you are trying to bring an idea to life, you are better off working with a smaller company that has experience delivering similar work. You get much better attention and access to talent.


Now you know more about software development outsourcing and almost ready to start of your project developing. Here are 2 articles that will be useful for you:

  1. Where to find a reliable outsourcing software company?
  2. 10 useful tips how to implement your great business idea


We are ready to offer you our experienced team! For more than 5 years we have been automating our partners’ businesses with bright solutions and flexible approach. Sign up for a call with our managers on office@syntech.software. We will discuss your idea and be sure to offer a structured plan for your project development.

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