Artificial Intelligence in your projects! Syntech Software shares its experience in this

The topic of artificial intelligence has become very popular nowadays. Syntech Software keeps up with this progress and actively uses AI in new projects.

How do we use artificial intelligence?

One such project specializes in computer security. The key task of this system is to analyze possible threats based on diagrams of the existing infrastructure provided by customers.
Although many threats, countermeasures, and solutions are already described in computer security standards, the sheer volume of information makes it difficult for people to predict. Given the multitude of cloud services and the dynamic development of this industry, the emergence of new threats is inevitable.
This is where AI becomes an indispensable assistant. The system analyzes the client's infrastructure and services and then uses AI to find potential threats, give protection advice, suggest what to check, and suggest appropriate security standards.
Of course, the recommendations received from AI are not final. They require further moderation by a computer security expert, but they undoubtedly contribute to the automation of the threat detection process. Thus, our system with AI as a tool significantly improves the efficiency of detecting and resolving possible dangers in our customers' cloud systems.

How else can artificial intelligence be used?

The next project uses Open AI to communicate with users in technical support. This technology will help in cases where operators are unable to respond to all user requests at once. The system is not perfect yet, but our developers are training the artificial intelligence to improve its communication skills, understanding, and ability to resolve issues. In the future, it will be able to relieve or almost completely replace human operators in the client's business. It can also be used for other business needs. Firstly, those where there is a need to process arrays (including large ones) of arbitrary text data that need to be aggregated, consolidated, and classified - that is, brought into a structured form for further use (analysis, search, moderation, or other human processing).
 

How does AI training work? 

In dialog tasks, our developers and business analysts form and optimize data cases that are best understood by modern lexical models of artificial intelligence in order to ensure that artificial intelligence correctly “understands” the questions and context and provides the right answer.
In analytical tasks, output data is monitored, the methods of extraction are adjusted, input data is structured, and optimal queries and criteria are formed to obtain the maximum amount of useful information. 

Conclusion

Our developers put a lot of effort into keeping up with the constant changes in the IT industry. They learn a lot of new things, and working with artificial intelligence helps them improve their skills and abilities every day. If you are thinking about using artificial intelligence or looking for an experienced development team for your project, please contact us at office@syntech.software to discuss the details.

Author, Marina Zozulia https://www.linkedin.com/in/marina-syntech-941680232/